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Books by Don Peppers






Return on Customer
Creating Maximum Value From Your Scarcest Resource
by Martha Rogers, Don Peppers
Hardcover, 304 Pages, Published 2005 by Crown Business
ISBN-13: 978-0-385-51030-1, ISBN: 0-385-51030-6






Do You Want to Keep Your Customers Forever?(Reprint)
(Harvard Business Review Classics)
by Martha Rogers, Don Peppers, Joseph B. Pine
Paperback, 96 Pages, Published 2010 by Harvard Business Review Press
ISBN-13: 978-1-4221-4027-7, ISBN: 1-4221-4027-X






Rules to Break and Laws to Follow(1st Edition)
How Your Business Can Beat the Crisis of Short-Termism
by Don Peppers, Martha Rogers, Peppers And Rogers
Hardcover, 320 Pages, Published 2008 by Wiley
ISBN-13: 978-0-470-22754-1, ISBN: 0-470-22754-0






Extreme Trust(Updated)
Turning Proactive Honesty and Flawless Execution into Long-Term Profits, Revised Edition
by Don Peppers, Martha Rogers
Paperback, 304 Pages, Published 2016 by Portfolio
ISBN-13: 978-0-14-310855-9, ISBN: 0-14-310855-7






Life's A Pitch...Then You Buy
by Don Peppers
Paperback, 272 Pages, Published 2002 by Doubleday
ISBN-13: 978-0-385-50753-0, ISBN: 0-385-50753-4






Extreme Trust
Honesty as a Competitive Advantage
by Don Peppers, Martha Rogers Phd
Hardcover, 336 Pages, Published 2012 by Portfolio
Mobipocket_Ebook
ISBN-13: 978-1-59184-467-9, ISBN: 1-59184-467-3






The One to One Future - Building Relationships One Customer at a Time(1st Edition)
by Don Peppers, Martha Rogers, Anita Reith Stohs, Becky J. Radtke
Paperback, 429 Pages, Published 1996 by Currency
ISBN-13: 978-0-385-48566-1, ISBN: 0-385-48566-2






The One to One Future(1st Edition)
Building Relationships One Customer at a Time
by Don Peppers, Martha Rogers
Hardcover, 443 Pages, Published 1993 by Crown Business
ISBN-13: 978-0-385-42528-5, ISBN: 0-385-42528-7






Customer Experience(Reprint)
What, How and Why Now
by Don Peppers
Paperback, 250 Pages, Published 2016 by Bookbaby
ISBN-13: 978-1-4835-6015-1, ISBN: 1-4835-6015-5






Customer Experience
What, How and Why Now
by Don Peppers
Hardcover, 250 Pages, Published 2016 by Bookbaby
ISBN-13: 978-1-4835-6347-3, ISBN: 1-4835-6347-2






The One to One Fieldbook(1st Edition)
by Don Peppers, Martha Rogers, Bob Dorf, Robert Dorf, Howie Carr
Paperback, 432 Pages, Published 1999 by Crown Business
ISBN-13: 978-0-385-49369-7, ISBN: 0-385-49369-X






Customer Data Integration(1st Edition)
Reaching a Single Version of the Truth (SAS Institute Inc.)
by Evan Levy, Jill Dyche, Don Peppers, Martha Rogers
Hardcover, 320 Pages, Published 2006 by Wiley
ISBN-13: 978-0-471-91697-0, ISBN: 0-471-91697-8






The One to One Manager(1st Edition)
An Executive's Guide To Custom Relationship Management
by Don Peppers, Martha Rogers
Hardcover, 288 Pages, Published 1999 by Crown Business
ISBN-13: 978-0-385-49408-3, ISBN: 0-385-49408-4






Managing Customer Relationships(2nd Edition)
A Strategic Framework
by Don Peppers, Martha Rogers, Rogers Peppers
Hardcover, 528 Pages, Published 2011 by Wiley
ISBN-13: 978-0-470-42347-9, ISBN: 0-470-42347-1






The One to One Manager(Reprint)
Real-World Lessons in Customer Relationship Management (One to One)
by Don Peppers, Dr. Martha Rogers
Paperback, 288 Pages, Published 2002 by Crown Business
ISBN-13: 978-0-385-50229-0, ISBN: 0-385-50229-X






The One to One Fieldbook(1st Edition)
The Complete Toolkit for Implementing a 1 to 1 Marketing Program
by Bob Dorf, Don Peppers, Martha Rogers
Paperback, 252 Pages, Published 1999 by Capstone Publishing Ltd
ISBN-13: 978-1-900961-87-5, ISBN: 1-900961-87-3






Enterprise One to One(1st Edition)
by Don Peppers, Martha Rogers, Bob Dorf, Robert Dorf
Paperback, 436 Pages, Published 1999 by Crown Business
ISBN-13: 978-0-385-48755-9, ISBN: 0-385-48755-X






Managing Customer Experience and Relationships(3rd Edition)
A Strategic Framework
by Don Peppers, Martha Rogers, Philip Kotler
Hardcover, 624 Pages, Published 2016 by Wiley
ISBN-13: 978-1-119-23625-2, ISBN: 1-119-23625-8






Return on Customer
Creating and Maximizing Value from Your Scarcest Resource
by Don Peppers, Martha Rogers, Ph.D.
Paperback, 256 Pages, Published 2005 by Cyan Books
ISBN-13: 978-1-904879-34-3, ISBN: 1-904879-34-9






Enterprise One to One(1st Edition)
Tools for Competing in the Interactive Age
by Don Peppers, Martha Rogers, Bob Dorf
Hardcover, 464 Pages, Published 1996 by A Currency Book (Doubleday)
ISBN-13: 978-0-385-48205-9, ISBN: 0-385-48205-1



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