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Working in Organisations Second Edition(2nd Edition) by Jerald Greenberg, Cullinane Jo, Claire Capon, Ian Brooks, Stephen Paul Robbins, Mary Coulter Paperback, 703 Pages, Published 2006 by Custom Publishing (Pearson) ISBN-13: 978-1-84658-280-6, ISBN: 1-84658-280-6 |
10 Steps to Becoming Customer Driven(2nd Edition) by Ian Brooks Paperback, 227 Pages, Published 2004 by Nahanni Publishing Limited ISBN-13: 978-0-9582036-6-1, ISBN: 0-9582036-6-0 |
Second to None 6 Strategies for Creating Superior Customer Value(2nd Edition) by Ian Brooks Paperback, 192 Pages, Published 2002 by Nahanni Publishing Limited ISBN-13: 978-0-9583506-1-7, ISBN: 0-9583506-1-2 |
Ian Brooks