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 | Crucial Conversations: Tools for Talking When Stakes are High By Joseph Grenny, Kerry Patterson, Al Switzler, Ron Mcmillian, Anna Fields, Al Switzer ISBN: 9780972446228 Published: 2003 Edition: Abridged Binding: Audio |
Pricing & Availability:Additional Details: Product Type: Book Publisher: America Media International Description: Provides the tools to handle life's most difficult and important conversations, offering listeners a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, and/or legally charged situations that can arise in their professional and personal lives. | |