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Customer Behavior: Consumer Behavior and Beyond

by Jagdish N. Sheth, Banwari Mittal, Bruce I. Newman

ISBN-10: 003098016X
ISBN-10: 0-03-098016-X
ISBN-13: 9780030980169
ISBN-13: 978-0-03-098016-9
Hardcover
1998-07
Harcourt Brace College Publishers


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Reviews


different point of view
the bookwritten by different angle from traditional textbook. It defined the consumer with three players, user, payer, buyer. In the content, it is very systematic to accumulate and practice the same concept for different cases. It enlarges the view of the consumer behavior. It also successfully to integrate the business consumer and individual consumer as a general consumer.


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