| | The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary (Abridged Edition) by Joseph Michelli, Joseph A. Michelli Audio, Published 2007 | ISBN-10: 1-933309-64-4 / 1933309644 ISBN-13: 978-1-933309-64-4 / 9781933309644 | | |
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