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 | | Service Quality (Marketing Science Institute (MSI) Relevant Knowledge Series) (Relevant Knowledge)
by Valarie A. Zeithaml
Paperback, 86 Pages, Published 2004 by Marketing Science Institute
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|
 | | Driving Customer Equity : How Customer Lifetime Value is Reshaping Corporate Strategy
by Roland Rust, Valarie Zeithaml, Katherine Lemon
Hardcover, 304 Pages, Published 2000 by Free Press
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|
 | | Services Marketing (5th Edition)
by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Hardcover, 736 Pages, Published 2008 by McGraw-Hill/Irwin, 5th Edition
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 | | Services Marketing (5Rev Ed Edition)
by Valarie A. Zeithaml
Paperback, Published 2008 by McGraw-Hill Education Singapore, 5Rev Ed Edition
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|
 | | Review of Marketing 1990
by Valarie Zeithaml
Hardcover, Published 1990 by Amer Marketing Assn
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 | | Marketing de Servicios Un Enfoque de Integracion del Cliente a la Empresa- 2b: Edicion
by Valarie A. Zeithaml
Paperback, 780 Pages, Published 2002 by McGraw-Hill Companies
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|
 | | Delivering Quality Service
by Valarie A. Zeithaml
Hardcover, 226 Pages, Published 1990 by Free Press
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|
 | | Services Marketing (5TH International Softcover Edition)
by by Valarie Zeithaml Mary Jo Bitner Dwayne D. Gremler
Paperback, Published 2005 by McGraw-Hill/Irwin, 5TH International Softcover Edition
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|
 | | Services Marketing
by Valarie Zeithaml|Mary Jo Bitner|Dwayne D. Gremler
Paperback, Published 2005 by McGraw-Hill/Irwin
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|
 | | Communication and control processes in the delivery of service quality (Report)
by Valarie A Zeithaml
Unknown Binding, 31 Pages, Published 1987 by Marketing Science Institute
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| Books 1 - 10 of 23 | Previous | Next |