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|  | | Loyalty Cure: The Prescription for Happiness, Meaning and Lasting Fulfillment in Your Life
by Timothy Keiningham, Lerzan Aksoy, Luke Williams
Hardcover, Published 2009 by Benbella Books
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|  | | Service Marketing
by Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham
Hardcover, 508 Pages, Published 1996 by Harpercollins
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|  | | Readings in Service Marketing
by Roland T. Rust (Compiler), Anthony J. Zahorik (Compiler), Timothy L. Keiningham (Compiler)
Hardcover, 365 Pages, Published 1996 by Harpercollins College Div
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|  | | Return on Quality: Measuring the Financial Impact of Your Company's Quest for Quality
by Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham
Hardcover, 225 Pages, Published 1993 by Probus Professional Pub
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|  | | Profit Maximization Through Customer Relationship Marketing: Measurement, Prediction, and Implementation (1st Edition)
by Lerzan Aksoy (Editor), Timothy L. Keiningham (Editor), David Bejou (Editor)
Hardcover, 170 Pages, Published 2008 by The Haworth Press, 1st Edition
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|  | | The Customer Delight Principle : Exceeding Customers' Expectations for Bottom-Line Success (1st Edition)
by Timothy L. Keiningham, Terry Vavra
Hardcover, 208 Pages, Published 2001 by McGraw-Hill, 1st Edition
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|  | | Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits (1st Edition)
by David Bejou, Timothy Keiningham, Lerzan Aksoy
Hardcover, 144 Pages, Published 2006 by Routledge, 1st Edition
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|  | | Loyalty M Hyped Strategies That Will Put You Out of Businessand Proven Tactics That Really Work
by Timothy L. Keiningham, Terry G. Vavra, Lerzan Aksoy, Henri Wallard
Hardcover, 272 Pages, Published 2005 by Wiley
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|  | | Loyalty Myths
by Timothy L./ Vavra, Terry G./ Aksoy, Lerzan/ Wallard, Henri Keiningham
Hardcover, Published 2005 by John Wiley & Sons Inc
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|  | | Return on Quality : Measuring the Financial Impact of Your Company's Quest for Quality
by Roland T., Anthony J. Zahorik and Timothy L. Keiningham Rust
Hardcover, Published 1994 by McGraw-Hill
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