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 | | E-Service New Directions in Theory and Practice by Roland T. Rust, P.K. Kannan Paperback, 320 Pages, Published 2002 by Routledge ISBN-13: 978-0-7656-0807-9, ISBN: 0-7656-0807-3 |
 | | Service Quality(1st Edition) New Directions in Theory and Practice by Roland T. Rust, Richard L. Oliver Paperback, 294 Pages, Published 1993 by Sage Publications, Inc Mobipocket_Ebook ISBN-13: 978-0-8039-4920-1, ISBN: 0-8039-4920-0 |
 | | Handbook of Service Marketing Research (Research Handbooks in Business and Management Series) by Roland T. Rust, Ming-Hui Huang Paperback, 640 Pages, Published 2015 by Edward Elgar Pub ISBN-13: 978-1-78347-201-7, ISBN: 1-78347-201-4 |
 | | Customer Equity Management(1st Edition) by Katherine N. Lemon, Roland T. Rust, Das Narayandas, Valarie A. Zeithaml, R.T. Rust Paperback, 576 Pages, Published 2005 by Wharton School Pub ISBN-13: 978-0-13-141929-2, ISBN: 0-13-141929-3 |
 | | Driving Customer Equity(1st Edition) How Customer Lifetime Value is Reshaping Corporate Strategy by Roland T. Rust, Valarie A. Zeithaml, Katherine Newell Lemon Hardcover, 304 Pages, Published 2000 by Free Press Mobipocket_Ebook ISBN-13: 978-0-684-86466-2, ISBN: 0-684-86466-5 |
 | | Return on Quality Measuring the Financial Impact of Your Company's Quest for Quality by Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham, Timothy L. Kemingham Hardcover, 225 Pages, Published 1993 by Probus Professional Pub ISBN-13: 978-1-55738-547-5, ISBN: 1-55738-547-5 |
 | | E-Service(1st Edition) New Directions in Theory and Practice by Roland T. Rust, P.K. Kannan Hardcover, 320 Pages, Published 2002 by Routledge ISBN-13: 978-0-7656-0806-2, ISBN: 0-7656-0806-5 |
 | | Service Marketing(1st Edition) by Roland T. Rust, Timothy L. Keiningham, Anthony J. Zahorik Hardcover, 508 Pages, Published 1996 by Harpercollins ISBN-13: 978-0-673-99145-4, ISBN: 0-673-99145-8 |
 | | Customer Equity Management with Software(1st Edition) by Roland T. Rust, Katherine N. Lemon, Das Narayandas, Valarie A. Zeithaml Paperback, 324 Pages, Published 2004 by Prentice Hall ISBN-13: 978-0-13-153560-2, ISBN: 0-13-153560-9 |
 | | Handbook of Service Marketing Research by Roland T. Rust, Ming-Hui Huang Hardcover, 640 Pages, Published 2014 by Edward Elgar Pub ISBN-13: 978-0-85793-884-8, ISBN: 0-85793-884-3 |
 | | Advertising Media Models A Practical Guide by Roland T. Rust, Susan Skog Hardcover, 159 Pages, Published 1986 by Lexington Books ISBN-13: 978-0-669-09375-9, ISBN: 0-669-09375-0 |
 | | Service Quality(1st Edition) New Directions in Theory and Practice by Roland T. Rust, Richard L. Oliver Hardcover, 294 Pages, Published 1993 by Sage Publications, Inc ISBN-13: 978-0-8039-4919-5, ISBN: 0-8039-4919-7 |
 | | Handbook of Service Marketing Research by Roland T. Rust, Ming-Hui Huang 640 Pages, Published 2014 by Edward Elgar Publishing ISBN-13: 978-0-85793-885-5, ISBN: 0-85793-885-1 |
 | | Driving Customer Equity How Customer Lifetime Value Is Reshaping Corporate Strategy by Valarie A. Zeithaml, Roland T. Rust, Katherine N. Lemon 304 Pages, Published 2001 by Free Pr ISBN-13: 978-0-7432-0590-0, ISBN: 0-7432-0590-1 |
 | | Readings in Service Marketing by Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham Hardcover, 365 Pages, Published 1996 by Harpercollins College Div ISBN-13: 978-0-673-98308-4, ISBN: 0-673-98308-0 |
 | | E-Service New Directions in Theory and Practice : New Directions in Theory and Practice by Roland T. Rust, P.K. Kannan 320 Pages, Published 2016 by Routledge ISBN-13: 978-1-315-29127-7, ISBN: 1-315-29127-4 |
 | | Elementary Statistics Using the TI-83/84 Plus Calculator Plus MyLab Statistics with Pearson eText -- 24 Month Access Card Package(5th Edition) (What's New in Statistics) by Mario F. Triola, Robert Powell, Roland Rust Hardcover, 785 Pages, Published 2018 by Pearson Student Edition ISBN-13: 978-0-13-488037-2, ISBN: 0-13-488037-4 |
 | | The Feeling Economy How Artificial Intelligence Is Creating the Era of Empathy by Rust, Roland T., Huang, Ming-Hui Paperback, 196 Pages, Published 2021 by Palgrave Macmillan ISBN-13: 978-3-030-52976-5, ISBN: 3-030-52976-2 |
 | | The Feeling Economy How Artificial Intelligence Is Creating the Era of Empathy by Roland T. Rust, Ming-Hui Huang 179 Pages, Published 2021 by Springer Nature ISBN-13: 978-3-030-52977-2, ISBN: 3-030-52977-0 |
 | | Do You Really Want It That Much...more! by Volker Eichelmann Hrsg, Jonathan Faiers, Roland Rust Paperback, 80 Pages, Published 1998 by Ursula Blickle Stiftung Import ISBN-13: 978-3-930043-13-2, ISBN: 3-930043-13-0 |
Roland Rust
