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Using marketing research to enhance franchisee/franchisor relationships.: An article from: Journal of Small Business Management
by Robert T. Justis, Janeen E. Olsen, Peng Chan
Digital, 8 Pages, Published 1993 by International Council of Small Business

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Survey of tasting room staff and mystery shopper study
by Janeen E Olsen
Unknown Binding, 41 Pages, Published 2001 by Sonoma State University. Wine Business Program

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