| Books 1 - 5 of 5 | Previous | Next | 
|  | | Service Marketing
by Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham
Hardcover, 508 Pages, Published 1996 by Harpercollins
Compare Prices | Add to Wish List | Set Price Alert |
|  | | Readings in Service Marketing
by Roland T. Rust (Compiler), Anthony J. Zahorik (Compiler), Timothy L. Keiningham (Compiler)
Hardcover, 365 Pages, Published 1996 by Harpercollins College Div
Compare Prices | Add to Wish List | Set Price Alert |
|  | | Return on Quality: Measuring the Financial Impact of Your Company's Quest for Quality
by Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham
Hardcover, 225 Pages, Published 1993 by Probus Professional Pub
Compare Prices | Add to Wish List | Set Price Alert |
|  | | Determining the Competitive Structure of Product-Markets: Practices, Issues, and Suggestions (Special Report, Report No 90-115)
by Allan D. Shocker, David W. Stewart, Anthony J. Zahorik
Paperback, Published 1990 by Marketing Science Inst
Compare Prices | Add to Wish List | Set Price Alert |
|  | | Return on Quality : Measuring the Financial Impact of Your Company's Quest for Quality
by Roland T., Anthony J. Zahorik and Timothy L. Keiningham Rust
Hardcover, Published 1994 by McGraw-Hill
Compare Prices | Add to Wish List | Set Price Alert |
| | Books 1 - 5 of 5 | Previous | Next |
|